Apt. App will only work if your property contracts with us to use our service. If your property does onboard Apt. App you will receive an email with easy steps to activate your account that is completely unique to fit your needs. It is also highly likely you will know well in advance to receiving that e-mail that your property will use Apt. App as we host education sessions and parties to get you in the loop! If you don’t have Apt. App at your property yet, be sure to tell your property manager or property owner about us so you can gain access to all the features specifically made to empower the resident living experience soon!
And that is completely okay. We made Apt. App to mold and meld to any unique property. So if you don’t need a particular feature, we can disable that so your residents and staff won’t even see it as an option to use. On the contrast, if your property would like to activate a feature down the road, we can make that happen as well!
Yes it is! When a notification is sent to a resident from the “Neighbors” feature, that receiving resident receives a pop-up notification saying “A neighbor has requested that you… [preset message sent; ie. Please turn down your music/tv]. That resident then has the option to respond with preset messaging completely anonymously. All of these notifications are kept anonymous between residents, however the property manager and assistant property manager are able to see the requests and responses knowing which neighbors were involved so they can follow up or look into the situation if needed. It is also possible depending on the size of your property your neighbors may be able to figure out who is sending the notifications due to the process of elimination. But overall the feature was made so residents can have peace of mind and quick, safe resolve at anytime of day.
The property manager receives all notifications property wide – doesn’t that create more work for them to look through that all?
Absolutely not. In fact the opposite is true! Apt. App co-founder Luis Colón has rich experience and background in lean processing and knows very well how to implement systems and processes that improve workflow. The Activity Log can be quickly looked through and even filtered to drill down to a specific type of activity. This is a very quick and easy way for property management and other staff to prioritize their work for the day, help other staff members if they are inundated with requests, and find out about minor issues before they become major and costly. Finally the activity log acts as an evidence log in a sense so if there is an issue that needs to be investigated, an ongoing log of all events are recorded and can quickly be referenced with the filter option.
The Marketplace feature is where local businesses can offer discounts and incentives to residents and staff using Apt. App to get out and explore the neighborhood. Your designated Apt. App Business Development Manager will manage the business listings to ensure no extra work is added to property staff while also taking the extra time and effort to keep the businesses in close proximity to the property and with ever changing listings to bring new and exclusive discounts to staff and residents using Apt. App. If there are businesses in the area you would specifically like to see in the Marketplace, please be sure to let your Business Development Manager know.
The technology for Apt. App is designed to scale to any multi-unit property and can easily be utilized in student housing, commercial real estate, homeowner associations and hotels for instance. We are however focusing primarily on the luxury apartment market and are taking on inquires to enter other markets on an ad hoc basis. If you have an interest we would love to chat. Please e-mail us to start the conversation at email@example.com
We work with property owners and property management companies to onboard Apt. App’s services. Our prices are kept low so the cost associated with Apt. App can be absorbed by the property and not passed along as a direct cost to residents. For a specific price quote please send us an email at firstname.lastname@example.org and be sure to include property owner name, property name, address, and number of units.
At this time we do not integrate with any property management software for two primary reasons. One, we are still trying to figure out what aspects of other existing software need to integrate to best benefit the companies using Apt. App. Is it the analytics? The resident and staff information? Once we determine what those factors are, we will make a strategic decision to integrate with the aspects of the most widely used software that will be best supplement Apt. App and value to our customers.